About us

Direct Heating Supplies was established online in early 2000 by a group of plumbing and heating experts, backed by Swale Heating our parent company, who have 50 years of trading behind them.  

Recognising that the public and trade wanted plumbing and heating supplies at the best possible prices, given our industry knowledge and firm backing from manufacturers and suppliers, it has been our goal since the beginning to provide top quality products, at the best prices, along with the best customer service possible. 

Everything our team does is with one core purpose – we are trusted by our customers to deliver outstanding customer service and meet their purchasing needs. 

Our core value is what makes Direct Heating Supplies stand out as a trusted partner to our customers. Always committed to deliver outstanding customer service means you can rely on us to deliver what you or your customers need. 

We offer our customers over 24,000 quality plumbing and heating products, and the list is growing every day. From boilers, radiators, cylinders and heating spares to kitchen, bathroom, and underfloor heating we have you covered when looking to purchase your items. Direct Heating Supplies customers know they are getting the best prices all year round. 

Our team is based at our head offices in Sittingbourne, Kent but we have a strong delivery network across the UK enabling us to deliver direct to your door. 

We understand buying plumbing and heating equipment can often be confusing if you are not a plumber or installer, which is why we have guides, project examples and blogs to help you when browsing our site. 

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Direct Heating Supplies is one of the UK’s largest plumbing and heating online retailers. We supply heating and plumbing supplies to both retail and trade, and have an outstanding reputation for offering high-quality genuine products from leading brands.

Our range has everything from renewable
heating solutions to a vast offering of heating and plumbing spare parts all just a click away.